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What Is STAN?

STAN is short for Southeast Texas Alerting Network. STAN notifies, alerts, informs and educates the public about current situations or emergencies in Southeast Texas.  It is a call-in, ring-down system that allows public officials and industry to make important information available to Southeast Texas residents.  In the case of an emergency, messages can be posted on the STAN line by public and industry officials and sent automatically to local television stations.  The media, in turn, help notify the public by scrolling messages across the bottom of television programming. 

The public can call-in to STAN to hear information and updates posted by industry regarding plant operations.  If an emergency warrants activation, STAN’s ring-down system will call home phone numbers in the area to alert residents.  To register your cell phone to receive STAN notifications, go to www.thestan.com.

How Does It Work?
Public officials and industrial companies in Southeast Texas place messages on STAN. For emergency and high profile events, messages are posted on STAN and then sent automatically to the media. The media, in turn, helps notify the public. The public can also call STAN directly to hear informational messages. During a five (5) minute period, STAN can accommodate calls from 2,000 people.


How can I use STAN?
At any time, you can call 1-877-843-7826 toll-free and hear important messages from industry or local emergency response officials.


When Should I Call STAN?
Call STAN if: 1) You are concerned about noise or see flaring near a local industrial facility; 2) You are concerned about a community emergency; 3) When you are not sure what to do in the event of an emergency or 4) You want more information about other extraordinary weather events, large traffic accidents, railcar derailments or truck spills.

In some emergency situations, STAN may contact you through its ring-down capability, which allows officials to selectively contact residents living near affected areas.


What Will I Hear If I Call STAN?
By calling STAN, you may choose to hear general messages about industrial activity in Hardin, Jefferson or Orange Counties.  In the case of an emergency, emergency messages will play first, followed by urgent messages.  During some emergency situations, STAN may advise you to Shelter-In-Place.  If this happens:

1. Go inside a building or vehicle.
2. Close all windows and doors.
3. Turn off all heating, cooling and ventilation systems.
4. Stay off the telephone and listen to your television or radio for more information.

Do I have to pay for STAN?
No.  The STAN telephone number is toll-free. 

Who sponsorsSTAN?
STAN is sponsored by the Industry of Southeast Texas (ISET) in partnership with local media and the Local Emergency Planning Committees of Hardin, Jefferson and Orange Counties.